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[ LAMAN PAPARAN LAPORAN KHIDMAT BANTU ICT ]


MAKLUMAT LAPORAN KHIDMAT BANTU ICT PTIS BAU


NO. ID LAPORAN: PTISB/LOG/97
Tarikh & Masa 08-07-2025 (09:00)
Nama Sekolah SK SERABAK - YBB1112
Kaedah Pelaksanaan Kunjungan Tapak
Tugasan Yang Dilaksana ADUAN PERANTI SEWAAN: PENCETAK DAN KOMPUTER RIBA.
JTK Bertugas
  • KRISMAC ARTHUR ANAK BIGIN
Penemuan / Masalah PROBLEM 1 : PRINTER CANON GX 7070 AND HP DESKJET CANNOT CONNECT TO PC THROUGH WIFI
PROBLEM 2: 2 UNIT LAPTOP (DELL 3420) CANNOT ON. TOTALLY BLACKOUT.
Tindakan / Penyelesaian PROBLEM 1: ACTION TAKEN
VERIFY NETWORK CONNECTION
ENSURE BOTH PRINTERS ARE CONNECTED TO THE CORRECT WI-FI NETWORK.
CONFIRM THAT THE PC IS ALSO CONNECTED TO THE SAME WI-FI NETWORK.
RECONFIGURE PRINTER WI-FI SETTINGS
RESET THE PRINTER’S WI-FI SETTINGS.
RECONNECT USING WPS OR MANUAL NETWORK SETUP.
ENSURE THE CORRECT SSID AND PASSWORD ARE USED.
UPDATE PRINTER DRIVERS
DOWNLOAD AND INSTALL THE LATEST DRIVERS AND SOFTWARE FROM THE MANUFACTURER’S WEBSITE.
CHECK FIREWALL/ANTIVIRUS SETTINGS
ENS
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KRISMAC ARTHUR ANAK BIGIN
JURUTEKNIK KOMPUTER - FT1
PASUKAN TEKNIKAL ICT SEKOLAH (PTIS), PPD BAU
08-07-2025

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