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[ LAMAN PAPARAN LAPORAN KHIDMAT BANTU ICT ]


MAKLUMAT LAPORAN KHIDMAT BANTU ICT PTIS BAU


NO. ID LAPORAN: PTISB/LOG/125
Tarikh & Masa 23-07-2025 (09:00)
Nama Sekolah SK TEMBAWANG - YBB1108
Kaedah Pelaksanaan Kunjungan Tapak
Tugasan Yang Dilaksana KHIDMAT BANTU ICT: Perkakasan dan Perisian

PENYELENGGARAAN PERANTI ICT DAN MELAKSANAKAN KERJA 'HOUSKEEPING'.
JTK Bertugas
  • KRISMAC ARTHUR ANAK BIGIN
Penemuan / Masalah 1.KEADAAN BILIK AKSES TIDAK TERATUR,BERDEBU DAN TIDAK BERSIH
2.RASPBERRY PI OUTDATED
3.WINDOWS OUTDATED
4. KEADAAN FIZIKAL PERANTI BERDEBU DAN TIDAK TERSUSUN DAN TIDAK KEMAS
Tindakan / Penyelesaian TECHNICAL MAINTENANCE REPORT SUMMARY

LOCATION: SEKOLAH KEBANGSAAN TEMBAWANG
DATE: 23.7.2025
TECHNICIAN: KRISMAC ARTHUR ANAK BIGIN
ROLE: IT & TECHNICAL MAINTENANCE SUPPORT


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🔧 OBJECTIVE:

TO PERFORM SCHEDULED PREVENTIVE MAINTENANCE AND UPDATES ON RASPBERRY PI UNITS AND WINDOWS DESKTOP SYSTEMS, INCLUDING PHYSICAL CLEANING AND WORKSPACE OPTIMIZATION, TO ENSURE SYSTEM RELIABILITY, CLEANLINESS, AND A CONDUCIVE WORKING ENVIRONMENT FOR STUDENTS AND STAFF.


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🍓 TASK 1: RASPBERRY PI MAINTENANCE

TOTAL UNITS MAINTAINED: 8 RASPBERRY PI
MAINTENANCE PERFORMED:

✅ SYSTEM UPDATE AND PACKAGE UPGRADE (APT UPDATE && APT UPGRADE)

✅ FIRMWARE UPGRADE (RPI-UPDATE)

✅ SYSTEM CLEANUP (APT AUTOREMOVE, APT CLEAN)

✅ DISK SPACE AND USAGE CHECK (DF -H)

✅ CPU AND TEMPERATURE MONITORING (VCGENCMD MEASURE_TEMP)

✅ TIME SYNCHRONIZATION (TIMEDATECTL SET-NTP TRUE) AND TIMEZONE ADJUSTMENT (ASIA/KUALA_LUMPUR)

✅ MANUAL TIME CORRECTION FOR OFFLINE UNITS (DATE -S)

✅ REBOOTED ALL DEVICES POST-MAINTENANCE


REMARKS:

ALL RASPBERRY PI UNITS UPDATED AND OPTIMIZED.

RESOLVED SYSTEM TIME ISSUES SUCCESSFULLY.

NO HARDWARE FAILURES DETECTED.



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🪟 TASK 2: WINDOWS DESKTOP MAINTENANCE

TOTAL UNITS MAINTAINED: 4 DESKTOP COMPUTERS
MAINTENANCE PERFORMED:

✅ WINDOWS UPDATES (LATEST PATCHES INSTALLED)

✅ DISK CLEANUP (TEMP FILES, RECYCLE BIN, SYSTEM CACHE)

✅ FULL ANTIVIRUS SCAN (MICROSOFT DEFENDER)

✅ STARTUP APPLICATION OPTIMIZATION (TASK MANAGER)

✅ UNUSED SOFTWARE REMOVAL

✅ SYSTEM INTEGRITY CHECK USING CHKDSK AND SFC /SCANNOW

✅ CREATED SYSTEM RESTORE POINTS FOR RECOVERY


REMARKS:

SYSTEMS NOW UPDATED, SECURED, AND OPERATING SMOOTHLY.

NO MALWARE OR SYSTEM ERRORS DETECTED.

IMPROVED SYSTEM BOOT TIME AND RESPONSIVENESS.



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🧼 TASK 3: PHYSICAL MAINTENANCE AND WORKSPACE OPTIMIZATION

SCOPE:

✅ PERFORMED EXTERNAL CLEANING OF ALL COMPUTER UNITS, INCLUDING LCD SCREENS, CPUS, KEYBOARDS, AND MOUSE DEVICES, USING PROPER ANTI-STATIC AND NON-ABRASIVE MATERIALS.

✅ CLEANED DUST AND DEBRIS FROM WORKSTATIONS AND DESK SURFACES.

✅ REORGANIZED AND OPTIMIZED LAYOUT OF THE COMPUTER ACCESS ROOM AND IT LAB TO IMPROVE AIRFLOW, ACCESSIBILITY, AND CABLE MANAGEMENT.

✅ ENSURED ALL CHAIRS, TABLES, AND DEVICES WERE PLACED ERGONOMICALLY AND NEATLY ALIGNED.


REMARKS:

PHYSICAL ENVIRONMENT NOW MORE HYGIENIC AND CONDUCIVE TO LEARNING.

REDUCED RISK OF OVERHEATING DUE TO IMPROVED VENTILATION AND CLEANLINESS.

CABLING HAZARDS AND CLUTTER SIGNIFICANTLY REDUCED.



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📌 GENERAL NOTES:

ALL TASKS COMPLETED DURING OFF-PEAK SCHOOL HOURS TO MINIMIZE DISRUPTION.

BACKUP POINTS AND RESTORE OPTIONS WERE CREATED WHERE APPLICABLE.

USERS WERE REMINDED ON BEST PRACTICES FOR SHUTDOWN AND CARE OF EQUIPMENT.



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✅ CONCLUSION:

THE MAINTENANCE OPERATION COVERED BOTH DIGITAL AND PHYSICAL ASPECTS, INCLUDING SYSTEM UPDATES, PERFORMANCE OPTIMIZATION, AND ENVIRONMENTAL IMPROVEMENTS. ALL EQUIPMENT IS NOW IN EXCELLENT WORKING CONDITION, CLEAN, AND WELL-ARRANGED FOR DAILY USE.
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KRISMAC ARTHUR ANAK BIGIN
JURUTEKNIK KOMPUTER - FT1
PASUKAN TEKNIKAL ICT SEKOLAH (PTIS), PPD BAU
23-07-2025

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